EXECUTIVE ENGLISH TELEPHONE COURSE

 

By Viv Quarry (www.vivquarry.com)

 

QUESTIONS ABOUT THE VOCABULARY

 

Use a different structure each time to.....

 

Ask the President of your company to :

 

Wait on the phone

Return a phone call

 

Ask a colleague to:

 

speak a bit louder

say something again

pass you the telephone directory

give you the number of the finance department

tell you what time the flight from São Paulo arrives

tell you what time the meeting starts

 

Ask a friend to:

 

give you a lift home tonight

pass the salt

 

Apologise in these situations:

 

You are late for an appointment

You forgot to ring a friend

You have made a mistake in dialing a number

You accidentally step on someone's foot

You have to go to the dentist and can't go to a meeting

 

Complete these sentences using a phrasal verb:

 

I'm afraid I'm going to have to ---- our appointment on Thursday ---. Can we --- it --- until next week? I won't be able to ---- -- on Monday, but I should be able to --- ----- on Wednesday or Friday.

 

 

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