EXECUTIVE ENGLISH TELEPHONE COURSE
By Viv Quarry (www.vivquarry.com)
QUESTIONS ABOUT THE VOCABULARY
Use a different structure each time to.....
Ask the President of your company to :
Wait on the phone
Return a phone call
Ask a colleague to:
speak a bit louder
say something again
pass you the telephone directory
give you the number of the finance department
tell you what time the flight from São Paulo
arrives
tell you what time the meeting starts
Ask a friend to:
give you a lift home tonight
pass the salt
Apologise in these situations:
You are late for an appointment
You forgot to ring a friend
You have made a mistake in dialing a number
You accidentally step on someone's foot
You have to go to the dentist and can't go to a
meeting
Complete these sentences using a phrasal verb:
I'm afraid I'm going to have to ---- our
appointment on Thursday ---. Can we --- it --- until next week? I won't be able
to ---- -- on Monday, but I should be able to --- ----- on Wednesday or Friday.